EOP Academic Advisor

Educational Opportunity Program
Job #543609
Close Date: Thursday, February 27, 2025

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have over 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

(Job #543609) Student Support Professionals II, EOP Academic Advisor, Salary Range: $5,083 - $7,228 monthly. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Educational Opportunity Program Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

Position Summary:

Under the general supervision of the Director of the Educational Opportunity Program (EOP), the incumbent advises nontraditional students (limited income, first generation) who are eligible for EOP, assesses the need for academic support services, and monitors the progress of an assigned caseload of students.  The incumbent works closely with faculty and other university offices to accomplish program goals.

Key Responsibilities:

Advising – 35%

Utilizes basic counseling techniques to provide advisement to students who need financial, career, academic and personal advising services.  Assists students in choosing, pursuing, or adjusting to suitable educational and vocational goals.  Provides detailed information on academic policies and regulations, general education requirements, graduation requirements, and academic support services.  Assesses eligibility of entering students for program services and provides information on eligibility requirements.

Provides advising to an assigned caseload of program students:

1. Provides academic advising, designed to assist students who may be academically underprepared to meet general education and/or major requirements.  Assists with major selection, registration, course scheduling, academic progress requirements; provides information on university regulations, procedures, and deadline dates.  Interprets and utilizes university, CSU and national admissions and placement test scores and academic records in the advising process and in helping students alleviate skill deficiencies; provides follow-up with students on academic probation and those not meeting academic progress requirements.
2. Provides personal advising to assist students in finding alternatives to deal with family and personal problems, loneliness, cultural isolation and transitional academic adjustment.  Provides basic crisis intervention and makes referrals when appropriate.
3. Provides career and employment referral for part-time, summer and/or permanent employment and provides assistance with career decision making; helps students apply and gain admission to graduate and professional programs.
4. Offers financial aid advising, including assistance with application forms, financial planning and budgeting, and assistance in meeting academic progress requirements for various student aid programs.  Also assists students who have not met financial aid progress requirements to resolve deficiencies and maintain aid eligibility.  Provides information regarding a wide range of federal and state aid regulations regarding application and eligibility.
5. Provides housing assistance, information on cultural and social activities, health and legal referrals, and referrals to other campus and community departments and agencies.

Provides orientation for new students and gives information on program regulations and services and general information about the university and community in addition to the services detailed above.

Acts as an advocate for non-traditional students where typical guidelines and solutions are not available or are not adequate; meets with individuals or groups to define areas of concern and plan appropriate actions.  Assesses student needs, identifies problems common to program students, identifies institutional barriers and designs appropriate interventions and solutions; helps determine campus services and resources to be provided to individuals or groups of students.

Provides ongoing assessment of the needs of program students.  When needs are identified, develops and offers special workshops or support sessions to meet specific needs.  When appropriate, collaborates with other student service or academic programs and offices to develop, provide, and/or modify services.

Maintains complete and accurate records on students served and specific services or referrals provided and reports this information as needed.  Maintains records on student academic progress and persistence and conducts regular needs assessment of all assigned students.

Assessment – 25%

Assesses and adapts services or programs to the needs of academically and culturally diverse students.  Interprets and applies state and federal program regulations in providing appropriate services.

Provides ongoing assessment of the needs of program students.  When needs are identified, develops and offers special workshops or support sessions to meet specific needs.  When appropriate, collaborates with other student service or academic programs and offices to develop, provide, and/or modify services.

Maintains complete and accurate records on students served and specific services or referrals provided and reports this information as needed.  Maintains records on student academic progress and persistence and conducts regular needs assessment of all assigned students.

Programming Support – 30%

Provides support in coordinating new student orientations and other transition services for new program students.

Provides lead support in coordinating, planning, training of Peer Mentors and Peer Advisors.

Provides lead support in coordinating and facilitating Transfer student orientation, workshops, and seminar.

Provides lead support in developing and facilitating workshop presentations to current and prospective students.

Participates in the development, administration, analysis, and reporting of program evaluation and performance outcomes.

Participates in various program social, cultural, and educational activities designed to improve student performance and persistence.

Serves on various campus committees, as related to EOP admissions and academic services – 5%

Other Duties as Assigned – 5%

 

Knowledge, Skills, and Abilities Associated with this Position Include:

As listed in the Classification Standards:

• Must have knowledge of principles and practices of academic and financial aid advising. 
• Must have general knowledge of university services and other resources, especially those frequently utilized by the target population. 
• Must demonstrate ability to interpret and apply regulations, policies, and procedures.
• Must be able to communicate effectively with a diverse population both verbally and in writing. 
• Additional consideration is given to applicants who have overcome barriers similar to those confronting program participants.

As related to the major responsibilities for this position:

Equipment used in the performance of the assignment:         

• Ability to learn and use software applications like Microsoft Excel, Access, PowerPoint, PeopleSoft, and basic office equipment.

Specific physical and/or environmental working conditions:

• Ability to work in an office setting that provides a confidential workspace to meet with students and staff.  Needs to be able to be at a desk for long periods of time, to do computer work, communicate orally with staff and students, read, write, comprehend, analyze and make decisions . 
• Extended and weekend hours are sometimes required during peak work periods.

In addition to the Knowledge and Abilities of SSP I–A and SSP I-B, the following are required:

• Working knowledge of the practices, procedures and activities of the program to which assigned
• General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques.
• General knowledge of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretative information through interviews.
• Ability to reason logically.
• Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multisexed and multi‑aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
• Ability to communicate effectively with a diverse population both verbally and in writing.

                                  

Minimum Qualifications:

1. Experience:

Possession of the below knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of the professional experience.

2. Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

 

Preferred Qualifications:

1. At least one semester of education or specialized training related to working with the target population.
2. Two years of professional experience in academic advisement or mentoring at the professional or paraprofessional level with limited-income, first-generation and/or underrepresented college students.
3. Knowledge of academic support services for underrepresented college students.
4. At least one semester professional experience working in a college setting with students who are from a diverse range of cultural and economic backgrounds is preferred.
5. Any amount of experience, both professional or volunteer of advising experience in a college setting is preferred.
6. Any amount of experience, both professional or volunteer in helping students from a diverse range of cultural and economic backgrounds and have knowledge of issues facing non-traditional college students. 

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on February 27, 2025.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.  Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 3082
Publication Date: February 6, 2025