Transition and Student Success Advisor

(Internal Only)

Educational Opportunity Program
Job #542575
Close Date: Thursday, October 17, 2024

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have over 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

(Job #542575) Student support Professional I-A, Transition and Student Success Advisor, Salary Range: $3,952 - $4,834 monthly. Hiring Range: $3,952 - $4,150 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in the Educational Opportunity Program Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits. Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees.

Position Summary:

Providing support to students during their transition from application through enrollment at Cal Poly Humboldt.

Key Responsibilities:

10% - Base Tracking & Processing: Data

• The incumbent supports EOP admissions efforts by assisting in the maintenance of the annual EOP Admissions databases.  Responsibilities include:
• Updating and monitoring daily refreshes of data used for application completion, communications, decision processing, outreach, and eligibility for each application period. 
• Assist in preparing and maintaining electronic data sources in support of admitted and matriculating students. 
• Assist in maintaining the EOP Orientation Data Base & New Student Registration Spreadsheet.

30% - EOP Recruitment, Admissions, & Evaluation:

• Under coordination by the EOP/Summer Bridge Coordinator, the incumbent assists in direct outreach, processing of new EOP applications, EOP admissions review, conducts new student needs assessment, and designs individualized support plans for newly admitted students.  Duties include:
• In collaboration with admissions outreach activities, conducts outreach to prospective EOP students, presents EOP program services, eligibility requirements, and application processes.
• Serves as a member of the EOP Admissions Screening Committee
• Provides advising and guidance to EOP interests, applicants and admitted students, guiding them from the point of application to Cal Poly Humboldt through Summer Bridge Orientation.  
• Provides advising and assistance to applicants and admitted students who have unique circumstances regarding admission and/or financial aid eligibility or who have unique needs for support services.

30% - New Student Advising, Pre-Registration

• Under coordination by the EOP/Summer Bridge Coordinator, supports all aspects of EOP New Student Pre-Registration, STEM Bridge, Summer Bridge Orientation, and Fall Programs, including collaboration with multiple offices that conduct similar student outreach and communications with newly admitted, incoming students.  These offices include admissions, orientation, housing, financial aid, registrar, advising, and college and department offices.  Duties include:
• Assists in new student communications and assesses/advises new EOP student applicants regarding all pre-enrollment needs including financial aid application and awarding processes, on-campus and off-campus housing applications, orientation registration, Early Start English and Math, and all other admissions and orientation requirements.  Monitors student completion of each activity for newly admitted students.
• Assists in conducting a needs assessment of newly admitted students and in consultation with EOP advisors, designs a plan of support for first-year services.
• In collaboration with RAMP (Retention through Academic Mentoring Program) and university Learning communities, monitors first-year EOP student attendance and engagement with services and conducts academic interventions when appropriate.
• Assists with first-year student workshops such as financial aid re-application, Spring pre-registration, and second-year housing.
• Assists with developing and presenting academic skills curriculum and support services for new program students, with emphasis on culturally relevant and culturally responsive practices.

20% - STEM Summer Bridge/ Summer Bridge and Fall Programs:

• Assists with program communications related to EOP orientation programs. 
• Assists with curriculum development, programming, and instruction for the EOP STEM Bridge and EOP Summer Bridge programs.
• Participates in hiring, selection, and training processes of Summer Bridge Student Mentors.
• Assists with EOP Fall Bridge Botany programming

5% - Serves on various campus committees, as related to EOP admissions and academic services. 

5% - Other Duties as Assigned

Knowledge, Skills, and Abilities Associated with this Position Include:

• Working knowledge of the basic principles of individual and group behavior.
• Working knowledge of research and observation techniques for the purpose of recording, classifying, and interpreting factual information.
• Working knowledge of the techniques and methods of interviewing.
• Ability to gather and analyze data.
• Ability to reason logically, draw valid conclusions and make appropriate recommendations.
• Ability to participate in and contribute to group meetings, conferences, and interviews.
• Ability to clearly express ideas and recommendations orally.
• Ability to write clear and concise reports.
• Ability to establish and maintain cooperative working relationships with students, staff, and faculty.
• Ability to work successfully in a dynamic and diverse setting.  Familiarity with creating equity in academic spaces by incorporating culturally relevant and culturally responsive practices in curriculum and design.

Minimum Qualifications:

• Experience: None required.
• Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Preferred Qualifications:

1. Knowledge of admissions requirements and transfer articulation in the CSU.
2. Knowledge of financial aid eligibility requirements. 
3. Professional experience with admissions and transition services in higher education preferred, including experience with orientation or freshman-year programs. 
4. Knowledge of barriers confronting low-income, first-generation college, and underrepresented students.
5. Fluency in Spanish is desirable. 
6. At least three (3) experience in providing information and assistance in an educational setting, preferably to high school and community college students who are from non-traditional backgrounds, similar to the population served by the EOP program.
7. At least three (3) months of demonstrated experience in helping students from a diverse range of cultural and economic backgrounds and have knowledge of issues facing non-traditional college students.
8. Ability to interpret and apply regulations, policies, and procedures.
9. Ability to communicate effectively with a diverse population both verbally and in writing.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on Thursday, October 17, 2024.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.  Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 3079
Publication Date: October 3, 2024