Jobs - Job Details - Reserves & Events Coordinator

Reserves & Events Coordinator

Apply now Job no: 516546
Work type: Staff
Location: Humboldt
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Library

Reserves & Events Coordinator

Job #516546
Close Date: Wednesday, August 17, 2022

(Job #516546) Library Services Specialist III, Reserves & Events Coordinator, $3,528 - $6,505. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full time, benefited, probationary, 12-month position in the University Library. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at

Now is an exciting time to join the Library as we transition to Cal Poly Humboldt! Cal Poly Humboldt has been named the state’s third polytechnic institution and the first in Northern California.  Backed by a historic state investment, we’re adding in-demand new academic programs, building new facilities, and growing our enrollment. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Cal Poly Humboldt can be found at

Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Position Summary:

The Reserves and Events Coordinator manages the Library's Textbooks on Reserve Program, provides daily oversight for Access Service operations, including opening the Library, coordinating circulation desk activities, and directing student projects and assignments, and coordinates educational programming and events held in the library.

This position is scheduled for Monday - Friday 9am - 6pm when class is in session. During intersessions work schedule may change to Monday - Friday 8am - 5pm. May be asked to open or close on occasion, and work extended hours during finals. May be asked to provide backup staffing on alternative days or to close on occasion to meet operational needs.

This position provides library educational program and event support, collaborating with event leads on scheduling, room reservations, set-up, breakdown, distribution and posting of promotional materials, directional signage, assessment, and real-time technical support for virtual events and programs.

Key Responsibilities: Responsible for coordinating and managing reserve activities including funding requests, training staff and students, maintaining accurate reserves listings, coordinating with acquisitions to process requests, and conducting program assessments. Maintains reserves web pages, markets the program to faculty and students, and reports reserve checkout statistics. Coordinates event support and activities by managing space scheduling in collaboration with Library Administration, Instruction, and Marketing teams, and Conference Events Services, to plan, market, and support events and event spaces at the Cal Poly Humboldt Library. Ensures that event space and equipment are set up appropriately for events and resets spaces after events. Schedules spaces, supports event marketing, assists with registration and attendee counts, and photographs or videos events for promotional purposes. Serves on the Marketing & Outreach Team, and supports educational programs such as, SkillShops and L4Humboldt operations, and other programs in the library, such as TRIO, tours, and campus events in the library. Responsible for opening the Library during weekday/weekend shifts and overseeing the operations of Access Services and overseeing the front counter regularly during open hours. Collaborates with the Evening/Weekend Supervisor to provide direction to unit staff and oversight for student projects. Occasionally supervises volunteers and interns working in Access Services. Provides expert and outstanding customer service to all patrons and utilizes knowledge of the library collections to assist patrons. As needed, processes resource sharing requests, produces campus ID cards, performs paging functions, answer billing questions, and assists with shelving, shifting, and shelf reading projects. Utilizes the Unified Library Management System (ULMS), PeopleSoft, and other systems to accurately verify patron status and provide services. Assists patrons via phone and email as needed. Maintains order in the library by performing tasks such as clearing book drops, routing returned materials, and other miscellaneous duties. Contacts service personnel through work tickets, telephone, and other established means of communication when necessary. Develops and maintains Access Services procedural documentation and guidelines. Cooperates with other Library personnel in resolving unusual occurrences and addressing emergency situations. Participates in Unit, Department and Library meetings. Carries out library and campus-wide safety/emergency policies and procedures should the need occur. Acts as backup staff member in emergency staffing situations or to cover during absences or busy periods. Monitors relevant mailing lists, library collaboration tools, and other formal communication mechanisms. 

Knowledge, Skills, and Abilities Associated with this Position Include: 

  • Experience related to the job duties listed above, including strong customer service experience, and the ability to learn, apply, and develop policies, procedures, and practices in a professional setting;
  • Ability to communicate effectively with diverse populations;
  • Ability to work cooperatively with colleagues, maintain effective communication on all levels, and refer problems that fall outside of guidelines to Lead and Supervisor;
  • Ability to direct and instruct co-workers, and to plan and organize the work of others;
  • Ability to work independently within the framework of established procedures;
  • Ability to work accurately with attention to detail;
  • Ability to use discretion in applying rules, regulations, and procedures, and maintain confidentiality of records as required by Library and University policy;
  • Ability to perform standard arithmetic operations;
  • Ability to learn to operate the appropriate modules of an integrated library management system and standard office software and technology;
  • Ability to gather, share, and analyze data for planning purposes;
  • Ability to delegate work, to work with interruptions, to remain calm under pressure, and to handle a variety of responsibilities simultaneously;
  • Ability to establish and maintain cooperative working relationships within and outside the library;
  • Working knowledge of library policies and procedures and ability to interpret and apply them independently; -Strong leadership and team-building skills.
  • Ability to investigate and research complex problems, including analyzing and interpreting information
  • Ability to compile and present information in an organized manner.
  • Demonstrated experience working effectively with diverse populations
  • Demonstrated commitment and/or experience promoting and fostering a working (or learning) environment that is supportive of individuals from diverse backgrounds
  • Demonstrated sensitivity to cross-cultural perspectives and experiences

Minimum Qualifications: The required minimum qualifications for entry into the Library Services Specialist classification are completion of a high school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent combination of experience and education. Advancement through the skill levels, or placement at a higher skill level for this classification is based on the level of job function and skills required to perform that level of job function.

Preferred Qualifications: One to two years working with circulation desk applications, equipment, functions and routines, experience supervising students in a library setting, and a bachelor's degree.  Five years of library-related experience preferred.

Application Procedure: To apply, qualified candidates must electronically submit the following materials via PageUp:

  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:59 p.m. on Wednesday, August 17, 2022.

Any inquiries about this recruitment can be directed to or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. 

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement.  The systemwide policy can be found at and questions may be sent to

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States.  In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Humboldt Annual Security Report is available at:


Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent off of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

 Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.  Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code:2888
Publication Date: July 26,2022 




Advertised: Pacific Daylight Time
Applications close: Pacific Daylight Time

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Please note, there are known accessibility barriers in the use of this product. While many issues have been corrected, improvement work continues.
For assistance with faculty positions, please contact the APS team at (707) 826-5086 or email us at
For assistance with staff positions, please contact the HR team at (707) 826-3626 or email us at

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