Position Summary

San Diego State University’s College of Sciences is seeking a detail-oriented and collaborative College Academic Care Specialist to manage faculty processes, academic student employment, and shared services oversight. This position plays a central role in ensuring compliance, efficiency, and support across departments in alignment with CSU and SDSU policies.

Key Responsibilities

• Academic Personnel Management & Faculty Support: Coordinate with department chairs and the Associate Dean to ensure course scheduling aligns with instructional needs, faculty availability, and enrollment demands. Oversee faculty employment processes, workload tracking, retention/tenure/promotion reviews, and personnel actions; ensure policy compliance and coordination with college leadership.
• Collaboration & Stakeholder Engagement: Serve as liaison to central university offices; provide training and guidance to staff and leadership on academic personnel standards and procedures.
• College Care (Shared Services) Leadership & Oversight: Supervise Academic Care staff; promote shared services culture; implement standardized procedures and coordinate cross-training to enhance service delivery.
• Academic Student Employment: Manage hiring and onboarding of graduate assistants, ISAs, and TAs; track assignments, support classification compliance, and maintain employment documentation.
• Data Management, Reporting & Continuous Improvement: Maintain academic personnel data integrity, prepare analytical reports, and identify opportunities for process improvement through data-informed decision-making.

Why Join Us?

• Make a meaningful impact on academic operations and faculty success
• Engage in cross-campus collaboration and shared service innovation
• Apply your expertise in academic policy, data management, and process design
• Be part of a dedicated team supporting teaching, research, and student success in the sciences

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. 
• This position is designated as exempt under FLSA and is not eligible for overtime compensation. 
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.  
• This position is eligible for telecommuting up to 1 day per week, following a training period during which on-site presence is required.

Department Summary

The College of Sciences is a diverse academic institution encompassing eight academic departments, eight joint doctoral programs, and a multitude of academic program areas. Additionally, it houses the California State University Program, the Education and Research in Biotechnology program, the Coastal Waters Institute, the Center for Research in Mathematics and Science Education, the Molecular Biology Institute, and off-campus sites including the San Diego State University Field Stations and the Mt. Laguna Observatory. Within its ranks, the College boasts a dedicated faculty comprising over 260 full and part-time members, along with a support staff of 80 clerical and technical employees. Their interests span a wide spectrum, encompassing both teaching and research.

Leading the College is the Dean, who is assisted by two Associate Deans, an Assistant Dean of Student Affairs, a Resource Manager, and administrative support personnel. The Dean's Office takes responsibility for overseeing all facets of the College's operations, including the initiation, execution, and ongoing support of instructional and research initiatives, as well as planning for the College's future.

For more information regarding the College of Sciences, click here.

Education and Experience

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Key Qualifications

• University/College and/or public agency experience is highly desirable. 
• Progressively responsible experience in academic personnel, faculty affairs, or higher education administration.
• Demonstrated knowledge of CSU and SDSU policies, procedures, and collective bargaining agreements related to faculty and academic student employment preferred. 
• Experience managing academic personnel processes such as faculty recruitment, workload, RTP, evaluations, and sabbatical requests preferred. 
• Proven ability to interpret, apply, and communicate complex policies, regulations, and contractual provisions.
• Supervisory or team leadership experience within a shared services, academic, or administrative environment. 
• Strong collaboration and communication skills, with demonstrated ability to build relationships across departments, colleges, and central divisions (e.g., Academic Affairs, Enrollment Services, Faculty Advancement, and Student Success, Human Resources). 
• Proficiency with academic data management systems (e.g., PeopleSoft (MySDSU), Interfolio, OnBase, or similar HRIS and scheduling systems) preferred. 
• Experience developing and implementing standardized procedures or process improvements across multiple units. 
• High level of professionalism, discretion, and judgment when managing confidential or sensitive information.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.

• Initial step placement is not expected to exceed Step 8 (6,069) for highly qualified candidates.
• CSU Classification Salary Range: $5,274 – $7,684 per month (Step 1 – Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by October 30, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Sophia Faulk at srfaulk@sdsu.edu.